Please consider the following so that we may assist you as effectively as possible:
Check our FAQ
We've answered the most frequently asked questions here.
For an accurate appliance parts enquiry, please provide the appliance brand, model number on the machine (picture of the compliance sticker is great) and a description of the part. Part numbers are helpful, and can be searched above or provided in the enquiry.
For the quickest response, please provide your order number, full name, and the reason for the followup. Dispatched orders will have a automated tracking email sent to your email, so it is recommended to check your inbox before contacting as your item may have already been sent. Make sure to check your spam folder as well.
Before enquiring about returns, cancellations or refunds, please review the Return Policy to see if your order is eligible. You can make a request for a return authorisation here.
The more information we have, the better we can help you!